Privacy Policy
Honor At The End End Of Life Doula, LLC (“Honor At The End”, “End Of Life Doula Carl”, “we”, “us”)
New Plymouth, Idaho · (208) 248‑8806 · [email protected]
What we collect
When you call, text, email, or message us, we receive the information you choose to share: your name, phone number, email address, the content of your messages and voicemails, and anything you tell us about the support your family is looking for. Calls to our number may be recorded, and you will hear that notice at the start of the call.
How we use it
We use your information only to respond to you, to arrange and provide the non-medical end-of-life doula support you ask for, and to keep basic records of our conversations. We do not sell your information, and we do not use it for advertising.
Text messaging (SMS)
- If you text us at (208) 248-8806, or give us your mobile number and ask us to text you, we will reply by text about your inquiry and, if you engage our services, to coordinate visits.
- Message frequency varies with your conversation (typically fewer than 10 messages per month). Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- We do not share, sell, or rent your mobile phone number or text messaging consent with any third party or affiliate for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
See our Text Messaging Terms for details.
Who processes your information
We use a small number of service providers only to operate our phone, text, and email (for example, our telecommunications provider, Twilio, and our email provider). They process information on our behalf and may not use it for their own marketing.
Health information
We are a non-medical doula practice, not a healthcare provider. Please share only what you are comfortable sharing.
Keeping and deleting information
We keep messages and notes only as long as needed to support you. You may ask us to delete your information by emailing [email protected] or calling (208) 248-8806.
Changes
If we change this policy, we will update the effective date above.